japan authentic reels

About Us

Company profile

[Tackle Umi(managed by Ku-shin,Inc.)]

Address

1902 Genius Osaka West,
10-12 Sugahara-cho,
Kita-ku,Osaka #530-0046,Japan
Contact:Mikiya Arai
Email:info(@)tackle-umi.com
Phone Number:+81-6-6360-1806

 

 

TackleUmi Features (Compare with other online fishing shop)

  Tackle-Umi
(Operated by Japanese)
Other Japanese
webshop
Ebay Japanese
webshop 
webstores
(Not Japanese) 

Item’s Quality

excellent
We do the checking of all products before shipping to see if they have scratches and dirt. As we want our customers to receive beautiful products, we clean with microfiber cleaning cloth before packing.
goodfair
Many sellers send their products as goods received from the manufacturer without even checking and cleaning.
goodfair
Many sellers send their products as goods received from the manufacturer without even checking and cleaning.
goodfair
Many sellers send their products as goods received from the manufacturer without even checking and cleaning.

Authenticity

excellent
We sell only authentic products.
good
Most sellers (shops) sell authentic products. But we do not guarantee all of Japanese shops sell authentic products. We found some fake Japaense shops operated by someone in asian countries, sell fake products or do not send any products after payment.
good
Most eBay sellers sell authentic products, because eBay strictly monitor the business. But there is a possiblity of fake prodcuts from new fake sellers.
goodbad
Most shops sell authentic products.
But be carefull with very low price shops, such as half or much lower price than our products.
In that case, they sell fake products or they do not send any products after payment.
We would like you to check location and contact of shops before you pay for it. Such fake shops do not show location of shops.

English Manual

excellent
Tackle-Umi prepare English manual for all electric reels. Even if the product Newly released, we translate Japanese manual to English before you receive it..
Our customers satisified with our English manual service and use their electric reel without any problems.
We supply our translated manual for our customers only. So, you can get English manual only when you buy from our store.

fairbad
Most of the shops do not prepare English manual.
Control panels and buttons of Japanese electric reels are written in Japanese, so it is hardly understand the usage.
fairbad
Most of the sellers do not prepare English manual. But some seller prepare. But they provide which is not correspond to the model which you find the difficulty to understand.
excellentbad
Most of the shops do not prepare English manual.
But if it overseas model, it has English manual.

Customer Service

excellent
Tackle-Umi has customer service with, local telephone call (USA & Australia), chat system, and e-mail.
We can answer your urgent requirement or question with phone or chat call.
fair
Customer service only by e-mail. You need to wait for few days to receive the answer.
Many shops can't understand English well. They use translation soft(site) for reply which is hardly understand.
fair
You can contact only by eBay transaction form. You need few days to receive the answer. Many sellers can't understand English well. They use translation soft(site) for reply which is hardly understand.
excellentfair
Customer service depends on the shops.

Shipping Period

excellent
We have plenty of stocks for our popular selling products such as Daiwa Tanacom 1000 or Shimano ForceMaster 9000 etc. So, we shipout 1 or 2 business days after your payment.
Also we shipout within 3 business days for 90% of products.
goodfair
It depends on the shops.
It may be 2-5 business days.
goodfair
It depends on the sellers.
It may be 2-5 business days.
goodfair
It depends on the shops.
It may be 2-5 business days.

Packaging

excellent
We carefully wrap the products with Air packing and packed in the cardboard box. Fill the gap with air-pillow to prevent moving. We never had a damage product during transportation since we start this shop.

>>Please check our packing policy
good
It depends on the shops.
good
It depends on the sellers.
good
It depends on the shops.

Gurantee & Reparing

good
Electric reel has one year Guarantee & Repairing of the manufacture.
If you have trouble, We need you to send it to us.. But we return Postage is our burden.
We also accept repair after one year past. (You need actual cost for repair and postage)
fair
Electric reel has one year guarantee of the manufacture.
You may charge postage fee for return.
fairbad
Electric reel has one year guarantee of the manufacture. But most of eBay sellers are individual , not corporation. It means they easily stop eBay business so that you may not be able to have repair.
You may charge postage fee for return.
excellentfair
If they are authentic seller of Daiwa or Shimano and if it is overseas model , you can get repair service in your country.
But if they are not authentic seller or it is Japanese domestic model, it is difficult to get repair service.

Customer's satisfaction

excellent
Many customers send message who are satisified with our serivce and products.
We have Facebook page has more than 1200 fans, include many of our real customer of the shop.
Also we receive many fishing report from our customers.

http://www.electric-reel.com/gallery.html
https://www.facebook.com/tackleumi

good
It depends on the shops.
good
It depends on the shops.
good
It depends on the shops.

Reliability

excellent
This site is operated by Ku-shin.inc(established in 2008). The Company that owns nearly 10 years gives you true reliablity.
goodfair
Depending on the company, we found some company has started business within one year.
fairbad
Some eBay sellers are side job workers, we suppose they may not be able to give enough support for the trouble.
goodbad
Depending on the company, we found some company start business within one year.
And you must be careful the fraud site which do not send the products after payment.

 

Corporate history

2006 September

Our company established at Osaka Japan.
We have started selling Japanese items to Domestic Market.

2010 January

We decided to introduce and sell “ Japanese items” to all over the world.
And we started preparing to make English websites.

2010 April

Our first fishing website started.
<electric-reel.com>
http://www.electric-reel.com

2010-2012

We have made and started New Many fishing Websites.
<our group site>
http://tackle-umi.com/
you can go to our fishing group sites from the bottom of the URL.

2014

April
Over 25countries customer have bought our fishing items.
Total 1000 or more customers bought our fishing items!

More than 60% of our sales is from repeater.

TackleUmi Member

Mikiya

Hi I am Mikiya, I am owner of this site.

When I was young, I love fishing and went fishing almost everyweek-end because I live sea side town.
I could not go off shore, so I caught small fish, mackerel,Sardine,,,

Recently I live in town and cannot go fishing so often.

I wish I could have time more...

Lily

HI I am Lily. I am in charge of web site design and translation for English manual.

This is my dog named Jiro.

 

Our major customers

Our customers are spread out all over the world.

Top 10 ranking of numbers of customer's country

 

1 : Australia
2 : United States
3 : Russia
4 : New ZeaLand
5 : Oman

6 : Israel
7 : Malaysia
8 : Singapore
9 : Poland
10 : Czech Republic

 

 

Back to top of this page

 

 

for question
shimano beastmaster9000glassfiber rod
targetfish chart