japan authentic reels

Payment&Shipping

Payment | Shipping | Packing | Return policy | Manual & Display(English manual) | Shipping Locations

 

Payment

We use the Paypal system.  paypal

You can pay with credit card through Paypal
credit card

There is possibility that your ordered item may be out of stock since we have another shop in Japan. If your ordered item is out of stock, we will refund your payment through Paypal.

Our location & products

We are located in Japan.
We mainly sell Japanese high quality Electric reels and ship products from Japan to your countries.
(Daiwa,Shimano,Miya epoch, these are Japanese Manufacturer!)

Of course, we sell only 100% authentic items!


より大きな地図で tackleumi を表示

Shipping

EMS

Freight company

We use EMS: Express Mail Service
It includes tracking & insurance. 
See details about EMS service.

Shipping & handling charge

<Electric reel>
Shipping & Handling charge : Flat rate US$ 80 (EUR 55) per item

<Other products>
The price is shown on the selling page.

Lead time

It takes 1~2weeks

  • We will check the item and its availability, we will ship out the item within 7 working days from purchasing. (Japan's working time).
  • There may be a possibility that your ordered item may be unavailable since we have another shop in Japan. If that happens, we will refund your payment through Paypal.
    SHIPPING AND HANDLING CHARGE

Example)
U.S.A = approx one week
Australia = approx one week

Duty & tax

Import duties and taxes are not included in the item price or shipping charges. These charges are buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase.

 

Tracking

Enter 13-digit EMS number to trace your cargo.

Packing

Before shipment, products are carefully packed and sealed as possible to avoid damages upon transportation.

Return Policy

We will exchange damaged, defective, or incorrect shipped items.
If you received such, please save the item and the whole package for inspection.
Please contact us within 7 days after receiving the purchased item.
After seven (7) days from receiving the item, product is already irreplaceable.
Or if you have used the product,we can't replace the product.

USED PRODUCT STICTLY not accepted for RETURN!

About Manual & Display

Our products are Japanese domestic model. It means its manual & displays are in Japanese. Although each products does not have individual English manual, we can still provide you English manual for reference and as user-guide.

Should there be any questions once you purchased the reels, you can ask us any time through email.

Shipping Locations

Products can be sent to the following countries.
However, please contact us for more details if your country is not listed below.

  • Australia
  • Austria
  • Belgium
  • Canada
  • China
  • Czech Republic
  • Denmark
  • France
  • Germany
  • Greece
  • Hungary
  • Israel
  • Italy
  • Jordan
  • Korea, South
  • Kuwait
  • Lebanon
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Qatar
  • Romania
  • Russian Federation
    (except:Chaibucha and Yamsk、Garmanda、Gizhiga、Rep de Tchetchnya,Tachtoyamsk,Verchniyi paren)
  • Saudi Arabia
  • Singapore
  • Sweden
  • Switzerland
  • Taiwan
  • Turkey
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States

 

 

for questionreviewsmailinglist If you have question,please contact us !
tackle@keiei-support.com